Welcome to Carhartts Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website www.carharttszone.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use

1.1 Eligibility

Our website and services are intended for professionals who require reliable tactical apparel. By using our site, you confirm you are at least 18 years old or using the site with parental supervision.

1.2 Account Responsibility

If you create an account, you are responsible for maintaining its confidentiality and all activities under your account.

1.3 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the site’s functionality
  • Use automated systems to extract data

2. Products and Services

2.1 Product Descriptions

We engineer tactical apparel including shirts, pants, shorts, and jeans designed for professionals in challenging conditions. While we strive for accuracy, product colors may vary slightly due to monitor settings.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Restricted Sales Areas

We do not ship to certain Asian countries and remote regions. International customers are responsible for any customs fees, taxes, or import duties.

3. Orders and Payments

3.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse any order for any reason.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

3.4 Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information when your order ships.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
  • Free Shipping: For orders over $50 via EMS (15-25 business days)

4.2 Delivery Times

Delivery times are estimates only. We are not responsible for delays caused by carriers or customs.

4.3 Risk of Loss

All items purchased are made pursuant to a shipment contract. The risk of loss passes to you upon delivery to the carrier.

5. Returns and Exchanges

5.1 Return Policy

We stand behind our tactical gear with a 15-day return policy from delivery date. Items must be:

  • In new, unworn condition
  • With original tags attached
  • In original packaging

Important: For hygiene reasons, we cannot accept returns on athletic shirts unless defective or damaged.

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days
  2. Await RMA number and instructions
  3. Ship items to our Louisville fulfillment center

5.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.

5.4 Exchanges

For size exchanges, follow the return process and specify your replacement request. We’ll ship the new item once we process your return.

6. Intellectual Property

All content on this site, including text, graphics, logos, and product designs, is our property and protected by intellectual property laws. You may not use our content without express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Carhartts Shop shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our products or website.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

9. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms, contact us at:

Carhartts Shop
4395 Gregory Lane
Louisville, US 40202
Email: [email protected]